Dear Truly Beloved Customer Care

I have a small problem with one of your wares

I’m not after a new one or a replacement spare

Just wondered if this one is not beyond repair

In Ninety-One you gave me this heart

Which really was awfully sweet

I wasn’t too smart, broke it apart

How I’ve tried to make it complete

Yet now I fear, after 23 years, it appears

I have cocked up it...

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