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Together

by NICK ARMBRISTER

Together

Metrix love them hate them

Top box CSAT bottom box DSAT

What makes or breaks a rep

Or Team Leader or support

Your stats are my stats

My stats are your stats

We’re in this crap together

The call centre job

Love it hate it do it together

Top or bottom never middle

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Tuesday 20th August 2024 6:07 am

call surveys   agent performance   results

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