call surveys (Remove filter)
Together
Together
Metrix love them hate them
Top box CSAT bottom box DSAT
What makes or breaks a rep
Or Team Leader or support
Your stats are my stats
My stats are your stats
We’re in this crap together
The call centre job
Love it hate it do it together
Top or bottom never middle
Tuesday 20th August 2024 6:07 am
Recent Comments
Graham Sherwood on The heart that waited
2 hours ago
Luke on Little brother, little better
7 hours ago
Mike McPeek on Coffee Theater
10 hours ago
Uilleam Ó Ceallaigh on No Mercy Left for Gaza’s Dying Children
10 hours ago
Uilleam Ó Ceallaigh on "flight mode"
10 hours ago
Uilleam Ó Ceallaigh on Haiku for 2025 [No. 29. Stuff The “Political Wing”]
10 hours ago
Uilleam Ó Ceallaigh on Mayor McGuffin
10 hours ago
Uilleam Ó Ceallaigh on Bogart Boogie
10 hours ago
Uilleam Ó Ceallaigh on Riverletters
10 hours ago
Uilleam Ó Ceallaigh on ‘Anthology’ without poems delivers silent swipe at Keir Starmer
11 hours ago