call centres (Remove filter)
haiku
Six call centre years/what will the next six be like?/career made for fools
Wednesday 21st August 2024 4:06 am
No1 BPO
No1 BPO
Each call centre says they’re the best
They never say they’re number 2
Always number 1 in their own way
Is this in most collected revenue?
Or number of employees?
Or with the most offices?
Each call centre says No1
The same saying by them all
Can’t they say something new?
Tuesday 20th August 2024 6:08 am
Things Change
Things Change
Because a rep in the BPO becomes a supervisor then manager
This doesn’t give them the right to belittle other support and reps
Especially bullying and using bad words or snide comments
This upsets agents and makes them feel bad and perform worse
Plus it alienates them from the support and makes them look bad
In front of the entire team and often call centre which is...
Tuesday 20th August 2024 5:48 am
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